On-Demand Webinar

The Top 3 Experience Practices Changing Business as We Know It

How a New Experience-Based Business Model is Transforming Business As We Know It


Revenue growth, increased profitability, operational efficiencies, customer loyalty, and happy employees are the success metrics every company strives to achieve. But how do you get there?

Based on a recent research report from the Medallia Institute, this on-demand webinar outlines three major findings that distinguish top-performing companies in customer and employee experience from low performers. We'll also explore why leading B2B companies are turning to a new experience-based business model for tangible results.

Join Medallia experience experts Marv Storey and Sami Nuwar for an insightful 30-minute discussion.

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Session Highlights

Join our experts in CX and EX to learn:

  • How prioritizing customer experience over sales pays off

  • About the critical role of technology in capturing authentic sentiment

  • Why integrating experience goals across the enterprise is crucial to performance

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