In this webinar, we'll discuss our latest product updates including:
- Medallia Mobile app updates with faster performance, a new customizable navigation, and a seamless transition from web to mobile reporting
- A new automated benchmarking module embedded in Medallia Experience Cloud
- New connectors to easily import chat and call interactions between your customers and your agents so you can analyze and derive insights with our Athena-powered text analytics
- A new Bulk upload option to make editing and uploading translations easier
- How Medallia Experience Orchestration can mobilize your CX program into action with real-time decisioning to drive next best conversations
A recording of the webinar will be shared with registrants after the live session.