On-demand Webinar

Unlock business success: navigate the maturity curve with transformative feedback with Nienke Bloem


Are you ready to revolutionize your business by turning feedback into a powerful catalyst for growth? Join our exclusive webinar, "Navigate the Maturity Curve: Transform Your Feedback into True Business Value" featuring Nienke Bloem and embark on a journey towards a more mature and thriving business landscape.

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Key takeaways:

  1. Get a good understanding of the CX maturity curve: Gain insights into the stages of feedback maturity and discover where your organization stands

  2. Learn how to progress along the maturity curve to achieve sustainable success

  3. Learn about the the different opportunities of transformative feedback are including inner loop, outer loop, friction hunting, service design methods and culture & strategy

  4. Get hands on tips on how to translate your companies feedback into real business value
Don't miss this opportunity to transform the way your business interprets and utilitizes feedback.

Speakers

Medallia

Nienke Bloem
Customer Experience Speaker & Educator
LinkedIn

Medallia

Gerben de Boer
Customer Experience Advisor
LinkedIn