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On Demand Webinar
Customers want more control over their experiences than ever before:
This is creating a new imperative for companies to develop customer-centric systems and CX strategies.
Join Medallia’s John Abraham, in conversation with Astrid Kowalczyk, Head of CX Insights and Analytics at Volvo Cars and Scott Richardson, VP of Marketing at Liverpool Football Club to explore how these trends are influencing CX strategies in 2023 and beyond. Topics will include:
Watch the webinar