Lunch & Learn

Close Brothers: Delivering Purpose and Vision by embedding Customer Centricity

CX EMEA | May 10-11, 2023

Close Brothers is one of the UKs leading merchant banking groups. To support their vision of building a customer-centric culture, the business knew its transformation plan needed customers at the very heart of the organization.

Working with Medallia, launching and embedding a successful CX programme would be integral to delivering this plan.

Register your spot for this Lunch & Learn session on Wednesday, 10 May at 12:50 - 1:55 pm BST. We’ll share the strategy and vision, plus proven practices and lessons learnt.

Register your interest in this Lunch & Learn Session at Forrester CX EMEA

Medallia

Speakers

Medallia

Carole Layzell
VP Solutions Principal
Medallia

Medallia

Andrew Clayton
Group Head Of Customer Experience
Close Brothers

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