On-Demand Webinar

Expand Your Understanding of the Customer

In a recent conversation with Gabe Smith, CCXP, Medallia Senior Director, Michelle Brigman, draws from her decades of experience with companies like 7-Eleven and Citi Bank to share how organizations can go beyond surveys to customer signals which capture the present and power your future CX goals. By doing this, not only will companies improve the customer experience and NPS, but also be able to drive tangible business results.

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Medallia - Customers
Medallia - Customers