Traditional employee experience strategies are no longer enough to improve retention and customer experience. Companies that are shifting their approach to empower employees to be catalysts for change and innovation are driving positive results across their business — and improving customer experience. In fact, high employee engagement can result in a 21% increase in profits. Are you ready to start empowering your employees?

In this guide, we'll show you how every area of the business can be improved when employees are empowered and entrusted to provide constructive feedback and enact creative solutions.

What's inside:

• What continuous understanding and employee activation look like
• How to integrate feedback opportunities into daily workflows
• Three ways to build a culture of employee activation with your experience program
• How to deliver mission-critical improvements to your employee experience