Medallia

Premiere Event:
2026 H2 Release Webinar

Thursday, September 24, 2026

8:30 am PT / 11:30 am ET / 4:30 pm BST / 5:30 pm CEST

Discover how the latest innovations turn every signal into faster answers and smart action for the teams closest to your customers—with live questions answered by our product managers.

Plus, a look at our AI innovation strategy—where we'll discuss what's next in smarter automation, deeper context, and faster execution across every experience.

The highlights

Insights Assistant

Ask your experience data direct questions in plain language—no analyst or data team required—and get grounded answers and recommended next steps within seconds.

Enhanced survey distribution

Meet customers on the channels they use most—mobile push, SMS, and more—with self-service setup, on the timing that fits your program—no SDK required.

GenAI language expansion

Scale Frontline-Ready AI™ even further across your global operations with new support for Italian, Japanese, Korean, and Portuguese.

Speakers

Fabrice Martin

Chief Product Officer, Medallia

Jason Balliet

VP, Product Management, Medallia

Jeff Hudak

Principal, Product Management, Medallia

Jess Ngoon

Sr Manager, Product Management, Medallia

Phoebe Tran

Sr Manager, Product Management, Medallia

Security

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