The competitive landscape is fierce and customer loyalty is hard-fought — just one poor experience can be enough to turn a customer away, making CX vital to retention and growth. But there's good news: many exceptional brands have discovered how to curate experiences that set them apart. Hear firsthand from just a few of these brands for a candid discussion to celebrate CX Day 2024.

Don't miss this panel of inspiring leaders who are building loyal customer bases, led by Greg Kihlström, CX technology and transformation expert. They'll discuss:

• Achieving complete CX visibility by eliminating blind spots and data silos
• Prioritization of CX initiatives and investments based on customer retention and business impact
• How to efficiently and effectively use experience insights to increase productivity and ROI
• The importance of continuous improvement in building loyalty and strengthening your brand