Webinar
Discovery Day: Customer Insights To Drive Business Outcomes (Demo and Q&A)
Tuesday, November 23, 2021 | 9am PST / 12pm EST / 5pm GMT
Join us as Medallia solutions consultant Vignesh Aiyer hosts this live 30-minute Discovery Day product demonstration and Q&A event.
QUICK HIGHLIGHTS OF THE SESSION
This webinar will showcase Medallia's insights to outcomes capability that helps customer experience teams more easily understand insights from customer data and then use it to provide direction on what to do in key areas that can lead to positive business outcomes. In this discovery day interactive webinar, you will see how to:
- quickly identify sentiment and themes (information that often requires manual effort for tagging and reporting thus making it hard to identify where to take action next)
- uncover people and processes that need attention and know where to prioritize resources
- use adaptive AI models that respond to your organization and help you move at the speed of business
This is a live 30-minute webinar with 15 minutes for the tech demo and 15 minutes for Q&A.
Speakers:
Vignesh Aiyer, Solutions Consultant, Medallia
Lyall Vanatta, Manager, Global Marketing
Speakers:
Vignesh Aiyer, Solutions Consultant, Medallia
Lyall Vanatta, Manager, Global Marketing
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