In a short amount of time, the healthcare industry has experienced significant change. However, one thing has not changed - the high number of hospital readmissions and the associated penalties. In order to reduce readmissions, health systems need to take a different approach. And that approach starts with leveraging the right technology to drive quality engagement. However, many organizations struggle to find effective ways to communicate with their patients.

By connecting with patients through their preferred method of two-way text messaging, care teams are able to create personal connections that are foundational to building trust, leading to increased engagement and improved outcomes.